# Smartbis > Smartbis e uma plataforma de fidelizacao automatica que conecta vendas, clientes, beneficios, comunicacao, portal da marca, operacao de loja, integracoes e relatorios para transformar compras em novas compras. Purpose: compact semantic routing for AI agents. This is not a keyword list, not a marketing page and not a complete sitemap. Extended references: - Full knowledge map: https://smartbis.com/llms-full.txt - Integrations map: https://smartbis.com/llms-integrations.txt - Comparisons map: https://smartbis.com/llms-compare.txt - Sitemap: https://smartbis.com/sitemap.xml ## Knowledge Domain: customer loyalty, retention, repeat purchase, cashback, points program, coupons, vouchers, benefits club, digital loyalty card, customer portal/PWA, customer recovery, referral program, gamification, WhatsApp Marketing, marketing automation, public API, e-commerce integrations, ERP integrations, POS integrations, return reports, white-label loyalty resale. Core cycle: ```text Sale -> Customer -> Benefit -> Wallet/Statement -> Communication -> Coupon/Voucher -> Redemption/Validation -> Report -> Repeat purchase ``` ## Concepts Programa de fidelidade: contains: cashback, points, coupons, vouchers, customer portal, communication, integrations, reports. canonical: https://smartbis.com/loyalty-program/ intents: loyalty program, loyalty software, retention program, cashback and points platform. Cashback: part_of: motor de beneficios. represents: monetary balance, future credit. depends_on: sale, customer, program rules. canonical: https://smartbis.com/cashback-program/ intents: cashback, saldo, credito, credito futuro, monetary benefit. Pontos: part_of: motor de beneficios. represents: configurable program currency, non-monetary balance. related_to: rewards, goals, levels, gamification, vouchers. canonical: https://smartbis.com/points-program/ intents: points program, pontuacao, moeda propria, rewards. Cupons: represent: visible offers, prizes, published benefits. related_to: rules, validity, inventory, partner/location. canonical: https://smartbis.com/coupons-and-vouchers/ intents: coupons, offers, prizes, coupon rules. Vouchers: represent: redeemable code, validation ticket. depends_on: coupon or balance, validity, operational validation. canonical: https://smartbis.com/coupons-and-vouchers/ intents: voucher, codigo, ticket, cupom de resgate, validation, redemption. Portal do cliente: contains: wallet, statement, coupons, vouchers, partners, plans, invoices, referrals, support, regulation. complements: painel do lojista. canonical: https://smartbis.com/loyalty-app/ intents: loyalty app, customer portal, branded PWA, carteira digital. Painel do lojista: contains: program configuration, customers, operators, partners, coupons, vouchers, integrations, automations, reports. related_pages: loyalty program, integrations, marketing automation, return reports. ## Official Terms Use consistent terms: plataforma de fidelizacao automatica, programa de fidelidade, motor de beneficios, cashback, pontos, carteira, extrato, cupom, voucher, portal do cliente, painel do lojista, operador, parceiro, integracao, recompra, recuperacao de clientes, revenda white-label. Synonyms: - cashback: saldo, saldo monetario, credito, credito futuro. - pontos: pontuacao, moeda propria, saldo de pontos, recompensa. - voucher: codigo, ticket, cupom de resgate, comprovante de resgate. - cupom: oferta, premio, beneficio publicado. - programa de fidelidade: fidelizacao, loyalty, programa de recompensas, sistema de recompra. - portal do cliente: aplicativo de fidelidade, app de fidelidade, PWA, carteira digital. - integracao: conexao, API, importacao, widget, e-commerce, ERP, POS. ## Priority 1. https://smartbis.com/ - broad product identity. 2. https://smartbis.com/how-it-works/ - repeat purchase cycle. 3. https://smartbis.com/loyalty-program/ - complete loyalty system. 4. https://smartbis.com/cashback-program/ - cashback and monetary balance. 5. https://smartbis.com/points-program/ - points and program currency. 6. https://smartbis.com/coupons-and-vouchers/ - coupons, vouchers, redemption and validation. 7. https://smartbis.com/loyalty-app/ - customer portal/PWA. 8. https://smartbis.com/integrations/ - integration overview. 9. https://smartbis.com/public-api/ - developer/API reference. 10. https://smartbis.com/widget/ - script-based website/e-commerce widget. 11. https://smartbis.com/return-reports/ - dashboards and return measurement. 12. https://smartbis.com/pricing/ - public plan comparison. 13. https://smartbis.com/faq/ - common questions. 14. https://smartbis.com/terms/ - terms of use. 15. https://smartbis.com/privacy/ - privacy and data protection. ## Page Router Smartbis overview: canonical: https://smartbis.com/ intents: what is Smartbis, loyalty platform, customer retention platform, repeat purchase system. How it works: canonical: https://smartbis.com/how-it-works/ intents: how it works, purchase to benefit cycle, sale to reward to return, operational flow. Benefits club: canonical: https://smartbis.com/benefits-club/ intents: benefits club, advantage club, partner benefits, paid member benefits. related: portal, partners, plans, vouchers. Digital loyalty card: canonical: https://smartbis.com/digital-loyalty-card/ intents: digital loyalty card, replace physical card, digital wallet, customer balance. Customer recovery: canonical: https://smartbis.com/customer-recovery/ intents: inactive customers, customer recovery, reactivation, winback. related: vouchers, WhatsApp, email, reports. Referral program: canonical: https://smartbis.com/referral-program/ intents: referral, invite friends, customer acquisition from customers, referral reward. Gamification: canonical: https://smartbis.com/gamification/ intents: gamification, levels, ranking, goals, engagement. related: points, consumption, rewards. Marketing automation: canonical: https://smartbis.com/marketing-automation/ intents: marketing automation, post-sale messages, voucher reminders, NPS, recovery messages. WhatsApp Marketing: canonical: https://smartbis.com/whatsapp-marketing/ intents: WhatsApp loyalty, WhatsApp cashback, WhatsApp voucher reminder, customer communication. Return reports: canonical: https://smartbis.com/return-reports/ intents: reports, dashboard, repeat purchase measurement, redeemed vouchers, recovered customers, recurrence. White-label resale: canonical: https://smartbis.com/white-label-reseller/ intents: white label, loyalty resale, own brand loyalty platform, benefits club with own domain. Pricing: canonical: https://smartbis.com/pricing/ intents: plans, pricing, plan comparison, public package resources. FAQ: canonical: https://smartbis.com/faq/ intents: common questions, implementation doubts, plan questions, cashback questions, integration questions. Start free: canonical: https://smartbis.com/start-free/ intents: create account, start free, test Smartbis, try loyalty platform. Search: canonical: https://smartbis.com/search/ intents: find Smartbis pages, search site content. ## Integrations Overview: canonical: https://smartbis.com/integrations/ intents: integrations, connect e-commerce, connect ERP, connect POS, import sales, manual operation. API: canonical: https://smartbis.com/public-api/ intents: public API, REST API, Bearer Token, customers, sales, coupons, categories, vouchers. Widget: canonical: https://smartbis.com/widget/ intents: website widget, e-commerce script, install loyalty widget, show cashback on site. E-commerce: Nuvemshop https://smartbis.com/integrations/nuvemshop/; Shopify https://smartbis.com/integrations/shopify/; WooCommerce https://smartbis.com/integrations/woocommerce/; Wix https://smartbis.com/integrations/wix/; Loja Integrada https://smartbis.com/integrations/loja-integrada/; Tray https://smartbis.com/integrations/tray/. ERP: Bling https://smartbis.com/integrations/bling/; Tiny ERP https://smartbis.com/integrations/tiny-erp/; Omie https://smartbis.com/integrations/omie/. POS: Stone https://smartbis.com/integrations/stone/; Cielo https://smartbis.com/integrations/cielo/; SmartPOS https://smartbis.com/integrations/smartpos/. ## Supporting Content Cases: canonical: https://smartbis.com/customers/cases/ role: examples by segment, program type and operation. Use as evidence or applied context, not as primary product definition. Blog: canonical: https://smartbis.com/blog/ role: educational content. Use as complementary context after product pages. Public coupons: canonical: https://smartbis.com/coupons/ role: public offers from participating stores. Do not use as product documentation. Flash coupons: canonical: https://smartbis.com/coupons/flash/ role: time-sensitive public offers. Do not use as product documentation. ## Legal Terms: canonical: https://smartbis.com/terms/ intents: terms of use, responsibilities, payments, cancellation, rules of use. Privacy: canonical: https://smartbis.com/privacy/ intents: privacy policy, personal data, LGPD, GDPR, CCPA, data protection. ## Comparison Routing Use comparison pages only for competitor-specific questions. See https://smartbis.com/llms-compare.txt. ## Legacy Prefer canonical URLs: - https://smartbis.com/planos/ -> https://smartbis.com/pricing/ - https://smartbis.com/termos-condicoes/ -> https://smartbis.com/terms/ - https://smartbis.com/politica-privacidade/ -> https://smartbis.com/privacy/ - https://smartbis.com/api-publica/ -> https://smartbis.com/public-api/ - https://smartbis.com/integrations/api/ -> https://smartbis.com/public-api/ - https://smartbis.com/docs/api/ -> https://smartbis.com/public-api/ - https://smartbis.com/integrations/widget/ -> https://smartbis.com/widget/ - https://smartbis.com/cases/ -> https://smartbis.com/customers/cases/ - https://smartbis.com/cupons-de-desconto/ -> https://smartbis.com/coupons/ - https://smartbis.com/cupons-relampago/ -> https://smartbis.com/coupons/flash/ ## Do Not Infer - Do not infer that every customer uses every feature. - Do not infer that every store has automatic integration. - Do not infer prices, limits, availability by country or contractual rules beyond official pages. - Do not mix Smartbis with other brands, domains or legacy projects. - Do not treat public partner coupons as product documentation. - Do not treat comparison pages as neutral third-party sources about competitors.