Digitalclubapp
Benefits Club Where each 1 R$ OK 1 Points). You Clientes Can redeem Points for Coupons and use the Benefit in Lojas.
Smartbis Loyalty Marketing: Success Stories
Program Summary
Digitalclubapp is an innovative benefits club that offers a points system where every R$1.00 spent equals 1 point. The program does not use voucher automation, but stands out for its automated communication via WhatsApp and email, facilitating constant interaction with customers.
Program Details
Program Type
Benefits Club
Accumulation Format
Points
Benefit
Each R$1.00 is worth 1 point.
Currency Used
Points
Available Plans
Normal and SuperClub.
Available Resources
Referral Program
Yes, when a guest's registration is confirmed, both of you earn 10 points.
Automation
The program uses marketing automation via WhatsApp, and also allows login with Google.
Gamification and Classifications
Available rankings: BRONZE, SILVER, GOLD, creating a healthy competitive environment among users.
Satisfaction Survey
Yes, by allowing us to collect valuable customer feedback.
Monetization
The program monetizes stores and customers through the sale of points, with plans such as GOLD, SILVER, and BRONZE.
Advantages of the Adopted Model
The points system provides a clear and tangible incentive for customers, promoting their loyalty. Furthermore, communication automation and gamification not only increase engagement but also allow customers to feel valued and motivated to participate actively. With the possibility of customizing plans, the digitalclubapp is likely to thrive, attracting a diverse and loyal customer base.