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Pibiti Fidelidade

Cashback Program For E-commerces Where the Customer wins 0.01% Of Cashback em cada compra. You Clientes You can redeem the accumulated Cashback by accessing the APP and generating a Voucher to be used as a discount on your next purchase.

Pibiti Fidelidade

Success Story: Pibiti Loyalty APP

The Pibiti Loyalty APP is an innovative program designed specifically for e-commerces, with the aim of increasing customer retention through rewards in the form of Cashback. With an automated system and a user-friendly interface, it transforms every shopping experience into an opportunity for loyalty.

Program Summary

  • Program Type: Cashback
  • Format: Cashback on every purchase
  • Benefit: 0.01% Cashback accumulated on each transaction
  • Currency: Cashback
  • Plan: Normal - Starter Plan

Key Features

  • Awarded Indication: Not used
  • Voucher Automation: Yes; vouchers are automatically generated and sent to the customer as soon as any amount is credited.
  • Login with Google: Yes; this feature makes it easier for customers to access the APP.
  • Marketing Automation: Yes; we use automation for WhatsApp, Email and SMS, ensuring that customers are notified and engaged through different channels.
  • Website Widget: Not used
  • Integration with Other Platforms: Yes; the program is integrated with Nuvemshop , allowing easy management and synchronization with the virtual store.
  • Gamification or Ranking: Not used
  • Satisfaction Survey: Yes; we include tools to measure customer satisfaction and adjust the program based on feedback.
  • Marketplace Coupons: Not used
  • Monetization Feature: Not used

Advantages of the Adopted Model

The Cashback model adopted by the Pibiti Fidelidade APP offers a practical and effective way to reward customers for their recurring purchases. Although the cashback percentage is 0.01%, the automation of vouchers and integration with communication channels (WhatsApp, Email, SMS) ensure that customers are always informed and encouraged to return and enjoy their benefits.

By not relying on complex elements such as gamification or additional widgets, the focus remains on simplicity and effectiveness of customer feedback. Integration with platforms such as Nuvemshop makes implementation easier, and satisfaction surveys constantly improve the service provided.

With effective use of automation tools, the Pibiti Fidelidade APP is positioned to thrive, providing a natural increase in customer loyalty and, consequently, in the company's profits. To learn more about the services offered, visit the Smartbis website .

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