Success Story: APP Moret Bermudez LTDA
Moret Bermudez LTDA implemented a Cashback-based loyalty program using the Smartbis Loyalty Marketing platform with an innovative and highly effective format. This case successfully exemplifies the application of loyalty strategies that maximize customer satisfaction and encourage continued purchases.
Program Overview
- Type: Cashback Program
- Format: Points
- Benefit: Each R$1 is worth 0.05 Point(s)
- Currency: Moretcashback
- Plan: Normal - MicroClub Plan
- Website: www.moretbermudez.com.br
Program Features
- Do you use Referral Rewards ? Yes. After your guest's first purchase in the Moret Bermudez LTDA program , you earn R$2.00 in Moretscashback.
- Do you use Voucher Automation ? Yes. Whenever any amount is credited, a voucher will be automatically generated and the code sent for use in the next purchase.
- Do you use Login with Google ? Yes.
- Do you use Marketing Automation ? Yes, through WhatsApp Automation, ensuring agile and personalized contact with customers.
- Integration with other platforms? Yes, it integrates with Tray for an optimized e-commerce experience.
- Do you use your own domain ? No.
- Do you use Website Widget ? No.
- Do you use Gamification or Classification ? No.
- Do you use Satisfaction Survey ? No.
- Do you use Marketplace Coupons ? No.
- Do you use the Monetization feature? No.
Advantages of the Adopted Model
The Moret Bermudez LTDA Cashback model is advantageous for several reasons:
- Increased Loyalty: Accumulating points that convert into real money for future discounts increases customer return.
- Efficient Automation: WhatsApp automation for communications and automatic voucher generation reduce operational burden and improve customer experience.
- Beneficial Referrals: The referral program yields tangible rewards, encouraging natural and organic growth of the customer base.
- Simplified Integration: The connection with Tray allows for smooth operations and maintenance without additional difficulties.
The success of Moret Bermudez LTDA ’s loyalty program demonstrates how loyalty technology can be used effectively to drive sales and increase customer satisfaction. Choosing an efficient and accessible points system with cashback is a key factor for continued success in today’s competitive market.