The FideliSmart APP, developed by Smartbis Loyalty Marketing , is a practical and successful example of implementing cashback-based loyalty programs. This case presents an innovative and profitable format, where consumers are encouraged to continue their transactions through tangible and automated rewards.
The FideliSmart APP adopts a cashback model that not only attracts new customers, but also encourages loyalty among existing ones through a clear and continuous rewards strategy. With its points format, where 1 R$ is equivalent to 0.03 point(s), the program becomes attractive to consumers who value returns on their purchases.
Voucher automation and integration with WhatsApp for marketing automation are features that set the FideliSmart APP apart from its competitors, providing a smooth user experience focused on customer satisfaction. In addition, integration with platforms such as Bling makes internal management more efficient, allowing the company to focus on offering the best to its customers.
This loyalty model has the potential to thrive by combining attractive rewards with cutting-edge technology, facilitating relationships and direct communication with customers. In this way, the FideliSmart APP not only retains consumers, but also transforms them into active promoters of the brand.
