Emporio da Terra has implemented an effective Cashback Program that transforms customer purchases into multifunctional points, promoting a continuous cycle of purchases and loyalty. With an extremely user-friendly and intuitive system, every R$1.00 spent turns into 0.02 point(s), which can be accumulated and redeemed through its dedicated app .
By using a system where spending is directly translated into tangible benefits, such as cashback, customers are encouraged to return, knowing that their purchases are always rewarded. In addition, the use of automation to send vouchers and messages via WhatsApp and SMS ensures a personalized and direct experience, raising the level of engagement.
The result is a loyalty program that not only promotes repeat purchases, but also fervently encourages referrals of new customers through Referral Rewards, expanding the user base organically and efficiently.
This model adopted by Emporio da Terra is an excellent example of how simplicity and targeted strategy can thrive in loyalty programs, bringing positive results for both the company and customers.