Farmacia Belladona has successfully implemented the “APP Cash” loyalty program, developed by Smartbis Loyalty Marketing, focused on rewarding its customers through a cashback system integrated into its e-commerce. This program allows customers to earn 0.03% cashback on all their purchases, providing a continuous incentive for repeat purchases and greater interaction with the brand.
Farmacia Belladona customers can access the loyalty program directly from the app, where they can view their accumulated Bellacash balance. When they reach a minimum cashback amount of R$20.00, they have the option to generate a voucher directly from the app, which is automatically sent to them for use as a discount on their next purchase. This process is facilitated by the use of integrations such as Google Login and communication automation, ensuring an intuitive and engaging user experience.
The model adopted by APP Cash offers several competitive advantages:
The program not only promotes customer satisfaction, but also positions Farmacia Belladona as a successful example of loyalty in the pharmaceutical e-commerce sector, increasing both the value perceived by the customer and the retention rate.
Learn more about Farmacia Belladona's loyalty solutions by visiting our official website .
