In the competitive business world, building customer loyalty and encouraging repeat purchases is crucial. Labor Estudio Nobre NP , with its innovative Cashback Program, has achieved remarkable results using Smartbis Loyalty Marketing solutions. This case study explores the success behind implementing this system, highlighting its features and benefits.
The model adopted by Labor Estudio Nobre NP is a powerful solution for customer engagement and loyalty. Through the Cashback Program , customers can accumulate points that can be converted into discounts on future purchases, encouraging new transactions. Added to this is the extra benefit received through interaction through the Referral Award , which not only attracts new consumers, but also rewards the loyalty of current ones.
Using marketing automation via WhatsApp, Email and SMS ensures that customers are constantly updated and motivated to use their benefits, keeping engagement high. Segmentation by classifications (BRONZE, SILVER, GOLD) encourages healthy competition and the desire to achieve greater rewards.
This system, in addition to expanding the customer base, creates a virtuous cycle of purchase-reinforcement where consumers return to Labor Estudio Nobre NP for new shopping experiences. With these integrated and well-defined strategies, the adopted model is consolidated as promising and essential for the sustainable growth of the brand.