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Sorvete Cremoso

Cashback Program Where each 1 R$ OK 0.03 Points). You Clientes You can redeem the accumulated Cashback by accessing the APP and generating a Voucher to be used as a discount on your next purchase.

Sorvete Cremoso

Success Story: Creamy Ice Cream APP

The Sorvete Cremoso APP has implemented an innovative Cashback Program that uses a points-based approach, known as Cremobits . This system is simple and efficient, ensuring that every purchase made in the app turns into concrete benefits for customers. Learn more about how this revolutionary program works and its benefits.

How does it work?

  • Program Type: Cashback Points
  • Format: Every R$1 spent is converted into 0.05 Cremobits.
  • Points Redemption: Customers can access the APP to generate a voucher with the accumulated discount value, which can be used on the next purchase.
  • Currency Used: Cremobits
  • Plan: Normal - MicroClub Plan
  • Website: Creamy Ice Cream

Loyalty Program Features

  • Automation: The program stands out for using automation in WhatsApp and Email channels, offering instant and personalized communication, in addition to Push Notifications to maintain engagement.
  • Simple Login: Provides login using Google to facilitate customer access to the application.
  • Satisfaction Survey: The integrated satisfaction survey tool allows you to collect valuable feedback, helping to constantly improve the services offered.

What This Program Does Not Offer

  • Award-Winning Indication: Not used.
  • Voucher Automation: Unavailable, customers generate vouchers manually.
  • Own Domain: Not used.
  • Website Widget: Not implemented.
  • Integration with Other Platforms: Not used.
  • Gamification or Classification: Not applicable.
  • Marketplace Coupons: Not used.
  • Additional Monetization: Not used.

Why is this model advantageous?

The model adopted by Sorvete Cremoso focuses on simplicity and effectiveness, directly converting customer loyalty into real benefits. Through the use of automation across multiple communication channels, such as WhatsApp, Email, and Push notifications, engagement is kept high, ensuring that customers are frequently reminded of the value they receive when interacting with the brand.

The addition of a satisfaction survey system allows for constant feedback, which is vital for the continuous improvement of services and products. Despite not using some more complex features, such as gamification or additional monetization, the program compensates with a well-defined strategy that values the customer experience.

This model not only attracts new customers through ease of use and clear rewards but also creates an effective retention cycle, where loyalty is consistently rewarded, ensuring sustainable business growth.

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